Dear Customer, We hope that you are in good health and prosperity.
We would like to express our sincere gratitude for your continued patronage.
It has been discovered that some of the "lucky bags" sold at the Tonneru no Eki from the beginning of the year (January 1st to January 6th, 2026) contained products that had passed their expiration date.
We sincerely apologize for the inconvenience caused to customers who were looking forward to purchasing the "Lucky Bag."
Therefore, we would like to respond to customers who own the affected products by exchanging them for an equivalent product.
Please contact us by phone or through the contact form on our website or Instagram.
Target product: 350ml can of non-alcoholic beverage
Normally, we would have visited you in person to apologize, but we have decided to apologize in writing. All of our employees will thoroughly check our products to prevent this from happening again, and we hope you will continue to support us.
Honorable words
Takachiho Tourist and Product Center
Tunnel Station